SALWACO Unveils Partnership with Orange Money
The Sierra Leone Water Company (SALWACO) has officially launched a new digital payment partnership with Orange Money, enabling customers to pay their water rate bills conveniently and securely using mobile money services.
The event marks another major milestone in the company’s digital transformation and revenue mobilization strategy.
The launch, which was held at the company’s headquarters at Tower Hill, attracted dignitaries, staff, and representatives from partner institutions.
In his welcome address, Mr. Joe Ansu Foray, Director of Human Resources at SALWACO, warmly received guests and hailed the new partnership as a technological innovation in Sierra Leone’s water sector.
Giving the overview, Mr. Mohamed Aziz Waggay, Director of Commercial Services at SALWACO and the lead on the initiative, emphasized that the partnership with Orange Money aims to increase revenue generation, enhance customer satisfaction, and reduce the long queues at bank payment centers. “With Orange Money’s widespread network, customers will now find it much easier to pay their water rates anytime, anywhere,” he said.
Representing the Managing Director of Guma Valley Water Company, Mr. Alie Kabba, Director of Corporate Services, described the partnership as a transformative leap that goes beyond technology. “This is a bold step by SALWACO to modernize its operations and improve service delivery,” he noted.
Speaking on behalf of the Director General of the National Water Resources Management Agency (NWRMA), Mr. Robert David Kailie, HR & Admin Manager, commended SALWACO for making water bill payments more accessible and customer-friendly.
Chairman of the SALWACO Board, Mr. Joseph Joe Ndanema, praised the initiative as a major contribution toward achieving Pillar Five of the government’s “Big Five Game changers” — Infrastructure. He described the partnership as a strategic move to establish beneficial collaborations that promote sustainable development.
Representing the Chief Executive Officer of Orange Money, Mr. Joseph Saffa Tengbeh, Head of Marketing, Strategy, and Partnerships, expressed Orange Money’s commitment to supporting government efforts in digital transformation, financial inclusion, and public service delivery. “Our collaboration with SALWACO ensures customers no longer need to travel long distances or queue up for hours to pay their bills,” he said. “We encourage all SALWACO customers to begin using the service immediately, and our agents and customer service teams are fully prepared to assist.”
Managing Director of SALWACO, Ing. George Lamin Vandi, expressed appreciation to Dr. Hannah Sao Max-Kayne, the Minister of Water Resources and Sanitation, as well as the SALWACO Board, for their support. He described the integration of Orange Money, following earlier partnerships with Afrimoney and Rokel Commercial Bank, as a crucial step in achieving financial sustainability. He also announced that SALWACO will soon transition to green energy across its stations.
In her keynote address, Dr. Hannah Sao Max-Kayne, Minister of Water Resources and Sanitation, lauded SALWACO for embracing digital solutions to enhance service delivery. She noted that the government encourages partnerships with private institutions as part of its broader development goals. “This digital payment system will not only make revenue collection more transparent and accountable, but will also allow management to track payments in real-time,” she remarked.
The ceremony concluded with the official launching of the SALWACO–Orange Money partnership by Dr. Hannah Sao Max-Kayne, followed by a group photograph.
SALWACO has rightly positioned itself as a people centered institution. With the digital payment platforms already in full force, people can now pay for SALWACO water rates using Orange Money, Afri-Money or the RCB. SALWACO further looks forward to the implementation of more partnerships with other institutions in making sure that there’s much convenience for people to pay for water rates.
©️ SALWACO Communications Unit