By Lamin Bangura

Casablanca, 24 July 2026 Orange Middle East and Africa (OMEA) has published its 2025 Corporate Social Responsibility (CSR) Report titled “Building the Future Together”, highlighting the company’s commitment to expanding digital inclusion, strengthening infrastructure resilience and promoting sustainable growth across Africa and the Middle East.

As a major digital player in the region, Orange Middle East and Africa serves more than 179 million customers and is supported by nearly 19,000 employees. The report outlines how the company’s infrastructure investments, digital and financial services, energy solutions, Orange Digital Centers and employee-led initiatives are contributing to more inclusive and sustainable development.

The report is structured around three key areas: resilient infrastructure, digital technology as a driver of inclusion, and responsible governance. It presents measurable results, impact indicators and real-life stories demonstrating Orange’s contribution to economic, social and environmental transformation across the region.

In the area of infrastructure, Orange continues to invest in expanding network coverage, improving cybersecurity, strengthening infrastructure resilience through artificial intelligence and developing strategic international connectivity. The company is also accelerating its energy transition through initiatives such as site solarisation, renewable energy adoption and the circular management of digital equipment.

The report also highlights Orange’s efforts to make digital, financial and energy services more accessible through platforms and products including Max it, Orange Money, Orange Bank Africa, Orange Energies and affordable Sanza smartphones.

A key focus of the company’s inclusion strategy remains the Orange Digital Centers, which are now established in 16 countries and have supported 1.4 million beneficiaries. The centres provide training, international certifications, incubation, acceleration and access to startup funding, helping young people develop digital skills, improve employability and pursue entrepreneurship opportunities.

Orange Middle East and Africa has set a target of training three million young people by 2030, reinforcing its commitment to youth empowerment and digital skills development.

Beyond technology and services, the CSR report emphasises Orange’s responsible governance approach, built on ethics, transparency and engagement with stakeholders. Through programmes such as Orange Engage for Change, employees across the region participate in social and environmental initiatives aimed at creating positive impact in their communities.

The report also highlights the company’s focus on diversity, inclusion, skills development, compliance and certification systems designed to support responsible and sustainable performance.

Speaking on the report, Yasser Shaker, CEO of Orange Middle East and Africa, said the company’s success is measured not only by the quality of its networks but also by the impact it creates for people and communities.

“With Building the Future Together, we show that our performance is measured as much by the quality of our networks as by the tangible impact we create for people. By investing in resilient infrastructure, developing inclusive services and empowering talent, we are laying the foundations for sustainable growth serving Africa and the Middle East,” he said.

Asma Ennaifer, Executive Director for CSR, Orange Digital Center and Communications at Orange Middle East and Africa, said the company’s mission is to ensure that technology serves people and creates opportunities for learning, entrepreneurship and inclusion.

“Behind every network, every service and every inclusion programme lies the same ambition: to put technology at the service of people. By creating opportunities for learning, entrepreneurship, financial and energy inclusion and by mobilising our employees through Orange Engage for Change, we are helping to build a more inclusive, more resilient and more sustainable future,” she said.

Orange operates in 18 countries across Africa and the Middle East and recorded more than 175 million customers as of 31 December 2025. With revenue of €8.4 billion in 2025, Orange Middle East and Africa remains the Orange Group’s leading growth region.

The company’s Orange Money financial services platform is available in 17 countries and serves more than 120 million customers, reinforcing its role as a key partner in digital transformation across the region.

 

Press Release

Casablanca, 24th July, 2026.

Orange Middle East and Africa publishes its 2025 CSR Report, “Building the Future Together”

More inclusive digital technology, more resilient infrastructure and sustainable growth in the service of Africa and the Middle East

A major digital player in Africa and the Middle East, serving more than 179 million customers and supported by nearly 19,000 employees, Orange Middle East and Africa (OMEA) publishes its 2025 Corporate Social Responsibility Report, Building the Future Together.

Through this report, Orange highlights how its infrastructure, digital, financial and energy services, its Orange Digital Centers and the commitment of its employees contribute to accelerating growth that is more inclusive, more resilient and more sustainable, for the benefit of people and territories.

Structured around three pillars: resilient infrastructure, digital technology as a driver of inclusion and responsible governance, the report draws on measurable results, impact indicators and real-life stories to illustrate Orange’s contribution to the region’s major economic, social and environmental transformations.

Resilient infrastructure to sustainably support local territories

In a context marked by accelerating digital and energy transitions, Orange Middle East and Africa continues to invest in infrastructures that are increasingly efficient, secure and sustainable.

The report highlights the investments made to expand network coverage, strengthen infrastructure resilience through artificial intelligence and cybersecurity, develop strategic international infrastructure and accelerate the energy transition through site solarization, the use of renewable energy and the circular economy for digital equipment.

Digital technology creating opportunities for all

Because digital technology is a powerful driver of economic and social development when it is accessible to everyone, Orange continues to develop an ecosystem of services designed to meet people’s essential needs.

The report showcases Max it, Orange Middle East and Africa’s super-app, Orange Money, Orange Bank Africa, Orange Energies and affordable Sanza smartphones, which help make digital, financial and energy services more accessible.

This momentum is further reinforced by the Orange Digital Centers, now present in 16 countries, which have already supported 1.4 million beneficiaries. True accelerators of employability and entrepreneurship, they offer a comprehensive pathway ranging from training and international certifications to incubation, acceleration and access to startup funding.

Orange Middle East and Africa aims to bring the total number of young people trained to 3 million by 2030,

confirming its commitment to digital skills development, employability and youth entrepreneurship.

Responsible governance in support of sustainable performance

 Beyond its infrastructure and services, Orange operates through a development model grounded in ethics, transparency and dialogue with all its stakeholders.

Supported by nearly 19,000 employees, this ambition is reflected in commitments to diversity, inclusion and skills develop- ment, as well as through the Orange Engage for Change program, which mobilizes employees around high-impact social and environmental initiatives across all countries in the region.

The report also highlights compliance, vigilance and certification mechanisms that ensure responsible and sustainable perfor- mance over time.

Through testimonials, field initiatives and real-life stories, Building the Future Together shows that responsible transformation is built collectively. More than a CSR report, it illustrates how Orange turns its infrastructure, services, employee engagement and innovation into concrete opportunities for millions of people, thereby contributing to the sustainable development of Africa and the Middle East.

Yasser Shaker, CEO of Orange Middle East and Africa, said:

 “With Building the Future Together, we show that our performance is measured as much by the quality of our networks as by the tangible impact we create for people. By investing in resilient infrastructure, developing inclusive services and empowering talent, we are laying the foundations for sustainable growth serving Africa and the Middle East.”

Asma Ennaifer, Executive Director, CSR, Orange Digital Center and Communications, Orange Middle East and Africa, added:

“Behind every network, every service and every inclusion program lies the same ambition: to put technology at the service of people. By creating opportunities for learning, entrepreneurship, financial and energy inclusion and by mobilizing our employees through Orange Engage for Change, we are helping to build a more inclusive, more resilient and more sustainable future. It is this human impact, shared across each of our countries, that gives full meaning to our commitment.”

To discover and download Orange Middle East and Africa’s 2025 CSR Report, “Building the Future Together” : OMEA CSR 2025 Report

About Orange Middle-East and Africa (OMEA)

Orange operates in 18 countries across Africa and the Middle East and had more than 175 million customers as of December 31, 2025. With revenue of €8.4 billion in 2025, Orange MEA is the Orange Group’s leading growth region. Orange Money, its money transfer and financial services offering, is available in 17 countries and has over 120 million customers. As a multi-service operator and a leading partner in digital transformation, Orange brings its expertise to support the development of new digital services in Africa and the Middle East.

 

Press contact

Stella Fumey stella.fumey@orange.com