Orange Sierra Leone has informed its customers that unregistered SIM cards bearing the 072 prefix will be barred effective Wednesday, 11th November 2026, in compliance with a directive from the National Communications Authority (NatCA).
In a public notice issued to its valued customers, the telecommunications company urged all subscribers using Orange numbers beginning with 072 to update their SIM registration details immediately to avoid service interruption.
Orange explained that customers can complete the registration process by linking their National Identification Number (NIN) to their SIM cards through the Max it App. Subscribers can also dial *999# to check their SIM registration status or visit any Orange shop for assistance.
To make the process more accessible, the company disclosed that its shops will remain open during weekends from 9:00 a.m. to 3:00 p.m. to support customers who need assistance with SIM registration.
The company emphasised the importance of completing the process before the enforcement deadline, warning customers against waiting until their SIM cards are barred before taking action.
Orange Sierra Leone reaffirmed its commitment to keeping customers connected while encouraging all affected subscribers to comply with the registration requirements.
The notice forms part of ongoing efforts to ensure compliance with national SIM registration regulations and strengthen the identification of mobile subscribers across the country.
