With the rise in fraudulent activities by scammers, the Sierra Leone Commercial Bank (SLCB) has significantly enhanced its security measures to mitigate acts of fraud under the leadership of its Managing Director, Mr. Yusufu Abdul Silla, with support from the Management and Board of Directors.
Over the years, Mr. Silla has spearheaded massive upgrades and intensification of the banking systems to protect customers from fraudsters. Recognizing the evolving tactics of scammers, Mr. Silla has implemented advanced security technologies such as multi-factor authentication (MFA) and end-to-end encryption. These upgrades are designed to provide an additional layer of protection, making it difficult for unauthorized individuals to access bank data, not to mention customers’ account details.
SLCB has also introduced real-time monitoring systems to promptly detect suspicious activities. This allows the bank to immediately respond to potential threats minimizing the risk of fraud affecting customers.
Understanding the critical role of customer awareness in preventing fraud, Mr. Silla has also emphasized customer education. SLCB regularly conducts campaigns to inform customers about recognizing and avoiding unidentified scams, using various social media channels including the bank’s website, YouTube, Facebook, and in-branch seminars.
The Managing Director has ensured that SLCB collaborates closely with law enforcement agencies, financial regulators, and other financial institutions. This collaboration aims to be very proactive on emerging threats and also share best practices in the fight against fraud and scammers. The ongoing efforts led by the Managing Director highlight SLCB’s commitment to creating a secure banking environment.
As fraud continues to evolve, SLCB remains dedicated to protecting its customers through robust security measures and proactive initiatives.